Return & Refund Policy
🛍️ RETURN & REFUND POLICY
Last updated: [Insert date]
At La Fashion BuBu, we want every collector to love their purchase!
If you’re not completely satisfied with your order, we’re here to help.
1. Returns
We accept returns within 14 days of delivery for unused and unopened items in their original packaging.
To be eligible for a return:
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The item must be unused, undamaged, and in the same condition you received it.
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It must include all original tags, packaging, and any included accessories.
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Proof of purchase (order number or receipt) is required.
To start a return, please email us at [support@lafashionbubu.com] with your order number and a brief explanation.
Once approved, we’ll provide you with the return address and instructions.
Note: Customers are responsible for return shipping costs unless the item was defective or sent in error.
2. Non-Returnable Items
Certain items cannot be returned:
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Custom or made-to-order products
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Pre-order or limited edition collectibles
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Sale or discounted items
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Gift cards
3. Exchanges
We only replace items if they arrive defective or damaged.
If you need an exchange for the same product, contact us at [support@lafashionbubu.com] within 7 days of delivery.
4. Refunds
Once we receive and inspect your returned item, you’ll receive a notification email.
If approved, your refund will be issued to your original payment method within 5–10 business days (processing times may vary depending on your bank or payment provider).
5. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at [support@lafashionbubu.com].
We’ll assist you in opening a carrier claim or arranging a replacement when possible.
6. Cancellations
Orders may be canceled within 24 hours of purchase, as long as they have not yet shipped or entered processing.
After this time, the order may already be in preparation and cannot be canceled.
7. Contact Us
If you have any questions about returns or refunds, please reach out to us:
📧 [support@lafashionbubu.com]