FAQ — La Fashion BuBu
🧵 ORDERS & PRODUCTS
Q: Are La Fashion BuBu products official Labubu merchandise?
A: Our clothing and accessories are independent designs inspired by the Labubu doll aesthetic. Each piece is crafted with attention to quality and detail for collectors and enthusiasts.
Q: How do I choose the right size for my Labubu doll?
A: Our items are designed to fit standard Labubu dolls unless stated otherwise. Each product page includes specific size notes — always check before purchasing.
Q: Will sold-out items restock?
A: Some designs are limited edition and may not return once sold out. Follow us on Instagram or subscribe to our newsletter to know when new collections drop.
📦 ORDERS & SHIPPING
Q: How long does shipping take?
A: Orders are processed within 2–4 business days. Delivery times vary by region — usually 3–7 days domestic and 7–21 days international.
See our Shipping Policy for full details.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with your tracking number and link. You can also visit our Track My Order page.
Q: My order hasn’t arrived. What should I do?
A: Please allow for possible carrier delays. If it’s been longer than the estimated delivery time, contact us at [support@lafashionbubu.com] and we’ll help investigate.
💳 RETURNS & REFUNDS
Q: Can I return or exchange my order?
A: Yes, returns are accepted within 14 days of delivery for unused items in original packaging.
See our Return & Refund Policy for more information.
🎀 CUSTOM & PRE-ORDERS
Q: Do you accept custom orders?
A: Occasionally we open limited pre-orders or custom slots for special designs. Keep an eye on our website or social channels for announcements.
✨ OTHER QUESTIONS
Q: How can I contact you?
A: You can reach us via our Contact Us page or directly at [support@lafashionbubu.com].
We typically respond within 24–48 hours.